Let Savvital take care of all your worries.
Elevate your dental practice with Savvital's specialized Healthcare Virtual Professionals. Save time, secure patient data, and streamline operations.
Why hire a Dental Virtual Professional
Elevate your dental practice with Savvital's specialized Healthcare Virtual Professionals. Save time, secure patient data, and streamline operations. Experience top-notch administrative support tailored to your healthcare needs.
DMS Management
Managing dental management systems such as Dentrix Ascend, iTero, EagleSoft, and Open Dental. Tasks include updating records, vetting for accuracy, data entry, maintaining patient notes, and ensuring documentation is up-to-date.
Insurance claims processed with precision
Handling patient insurance verification, communicating with insurance carriers, gathering benefits and history details, assessing coverage amounts, and managing ADA/CDT codes. This includes processing claims efficiently to streamline patient care.
Rescheduling and Scheduling
Coordinating inbound appointments, managing doctor calendars, supporting rescheduling efforts, following up on appointments, and attaching relevant patient notes with scheduled visits. This also includes organizing Bitewing Radiographs efficiently.
Customer Service Support
Providing exceptional support by handling patient queries, addressing rescheduling or emergency situations, managing inbound and outbound phone calls, verifying patient details, and ensuring seamless insurance verification processes.
Eliminate administrative overload
Supporting administrative tasks such as invoicing, billing maintenance, treatment planning, collecting and recording patient information, acting as a liaison for communication, following up on tasks, assigning responsibilities, ordering supplies, and reviewing timesheets for accuracy.
Uphold patient confidentiality
With Savvital, patient information security is paramount. Our VPs undergo rigorous HIPAA training and follow strict data security protocols, safeguarding your patients' privacy at every turn.
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Frequently Asked Questions
Yes, our VPs are HIPAA-certified and constantly monitored for data security compliance. They follow strict protocols to ensure the safety and confidentiality of sensitive information.
While VPs receive basic training on the dental industry, they primarily act as liaisons, following provided instructions or scripts to handle queries. They redirect inquiries to the appropriate party as needed, allowing medical professionals to focus on patient care. VPs efficiently manage back-end, recurring, and administrative tasks to increase the bandwidth of healthcare providers.
The best practice that we encourage is to give direct feedback to your VP as that helps build a good relationship, and is the most effective way to address any errors. Apart from that you would have a dedicated account manager who you can give open feedback to. The account manager would then loop in the VP's direct performance manager ensuring that your feedback is understood and incorporated.
Your VP's first priority would be to wrap up any pending tasks you've assigned and to clear their workload. They are then given training on how to optimize and contribute to a company's workflow, and so by their own initiative, they would actively look for areas where they can contribute to your agency's growth and processes. It is also recommended that you assign your VP with a project before going out of the office, so that they are utilized in your absence.
Our VPs excel in communication and coordination, using secure and reliable tools for seamless interactions. They follow structured SOPs to ensure responsiveness and actively seek client feedback through weekly check-ins for consistent and exceptional performance.
We prioritize data security with proactive 24/7 monitoring, secure VPN connections, and robust protection protocols powered by CyberFin, ensuring your information is always safeguarded.